During COVID-19, ACE is supporting our certified professionals, candidates for certification, and others.

In this unprecedented time of work and social disruption, below are information and tools to help ACE Certified Professionals continue to work with clients and maintain income, and to provide meaningful support and connection to candidates studying for an ACE Certification exam. 

For ACE Certification Exam Candidates

Exam Site Reopening: As of May 20, 2020, there are over 500 testing sites open worldwide. Testing sites have been taking extra precautions to maintain a clean and safe environment for exam candidates. Regular cleanings are occurring, and proctors are spacing candidates according to CDC social distancing recommendations. Candidates are permitted, or may be required, to wear a mask. The mask must remain on throughout the exam and subject to proctor inspection. To find a testing location near click here.


Reschedule option: If you currently have a scheduled exam at an in-person, computer-based testing (CBT) testing site location that has not yet been cancelled due to COVID-19 but have attendance concerns, you can reschedule at no charge for the Live Remote Proctoring testing option while available. Please note that this applies only to candidates registered for English-language exams in the U.S. and Canada for the ACE Personal Trainer, ACE Group Fitness Instructor and ACE Health Coach Certification Exams. Please contact examregistration@ACEfitness.org at least 15 days prior to your scheduled exam date for assistance.


Exam Vouchers: ACE understands that certain events are outside a candidate’s control. Candidates who had an exam voucher that expired between April 1, 2020 and May 10, 2020 were automatically granted a 60-day voucher extension.


Receiving ACE certificates: The current COVID-19 pandemic and other natural disasters are causing a disruption with postal delivery systems worldwide. Exam candidates in the United States (US) should expect a delay of 1-2 weeks in receiving their certificate. Exam candidates outside the US will have their certificates held until further notice due to numerous countries not accepting international mail service at this time. ACE is carefully monitoring the status of international postal service, and once services resume normal business operations, international exam candidates will receive their certificates.  


NOW AVAILABLE! Take the ACE Certification Exam from home: 

With approval from the National Commission for Certifying Agencies (NCCA), we have launched the option to take your Certification Exam remotely. Known as Live Remote Proctoring (LRP), this option will provide an alternative to taking your exam at a testing site, allowing you to get certified from the comfort of your home. LRP will be available to residents of the United States and Canada only, and on a limited time basis.  Please read this FAQ document to learn more.


Additional Resources:

Exams

During the COVID-19 crisis there is extremely limited availability of live skills-checks for CPR/AED in response to the CDC’s social distancing recommendations. To accommodate ACE Certification Candidates and ACE Certified Professionals who need to recertify, we are temporarily waiving the live skills-check requirement through December 31, 2020. 


If you enroll in a blended CPR/AED course that includes online and live, in-person components, we will accept a certificate of completion for only the online portion to satisfy your CPR/AED requirements to sit for the exam or renew your ACE certification.


Please view CPR/AED course options here.


Please note: Completion of the online portion only of a CPR/AED course will meet ACE exam registration and certification renewal requirements through December 31, 2020. 

CPR/AED live skills-check waived through Dec. 31, 2020

ACE infographic - Safety tips for in-person sessions

Using the best available resources from public health experts at the Centers for Disease Control and Prevention, and the World Health Organization, ACE compiled some health and safety tips for you to keep in mind when you can safely return to in-person sessions.  

Resources for safely returning to work

Coalition for Registered Exercise Professionals (CREP) Reopening guide

CREP compiled a guide with questions to ask and things to consider for exercise professionals who are preparing to return to work in-facility or directly with clients.  

Exercising with a Face Covering

ACE compiled a list of frequently asked question for exercise professionals with the best available information about exercising with a face covering. 

Additional Guidance

ACE compiled the best available resources from around the industry and throughout the public health community to assist you in preparing to return safely to work. This list will be updated as new resources become available.

On March 27, 2020 a federal COVID-19 relief package was signed into law. It contains important information that could assist you during this unprecedented time. To help you understand what this means for you and your livelihood, ACE drafted a Frequently Asked Question (FAQ) document to help decode this policy language.

COVID-19 Relief Package legislation- The CARES Act

We know that many ACE Certified Professionals need CECs for recertification, and that the cancellation of events and associated costs are a concern for those with certifications expiring soon. The CEC Club is an affordable, convenient way to learn from home while earning CECs. Starting at only $20 per month, the first payment provides immediate access to over 100 online courses. 


Call our Educational Service team at (888) 825-3636 x 782 or email at support@acefitness.org for assistance with our recertification offer or for more information on CEC Club.

Recertification

During the COVID-19 crisis there is extremely limited availability of live skills-checks for CPR/AED in response to the CDC’s social distancing recommendations. To accommodate ACE Certification Candidates and ACE Certified Professionals who need to recertify, we are temporarily waiving the live skills-check requirement through December 31, 2020. 


If you enroll in a blended CPR/AED course that includes online and live, in-person components, we will accept a certificate of completion for only the online portion to satisfy your CPR/AED requirements to sit for the exam or renew your ACE certification.


Please view CPR/AED course options here.


Please note: Completion of the online portion only of a CPR/AED course will meet ACE exam registration and certification renewal requirements through December 31, 2020. 

CPR/AED live skills-check waived through December 31, 2020

ACE is compiling discounts that help certified professionals to quickly adapt to social distancing and deliver client training sessions remotely. The following partners have provided preferred pricing* for ACE Certified Professionals to help them continue supporting their clients, including pricing to allow the purchase of basic equipment on behalf of clients. ACE encourages you to follow your local policies and laws when it comes to training your clients at home.

  • ClassPass is supporting exercise professionals through their new livestream feature - join now to access the world’s largest global fitness network and start getting paid for your virtual classes. Visit ClassPass to sign up and start livestreaming.
  • Evolution Nutrition is offering a 50% discount off the first 3 months subscription on any plan. Evolution Nutrition is the meal planning software, used by professionals, that helps you continue to keep your clients eating to stay healthy during the COVID-19 pandemic. Visit Evolution Nutrition website to register today.
  • Flight Live is offering their platform free for one-on-one and one-to-three video coaching sessions. Flight Live has a set fee for all sessions and processes payments on behalf of trainers and yoga instructors using the platform. See the Flight Live website for details.

Relevant discounts and opportunities available to you

Note: ACE is passing these preferred pricing options along to you so that you may opt to take advantage of them if they suit your needs. But they do not constitute ACE endorsement of any single product or program over another. And because the COVID-19 crisis is dynamic and rapidly changing, the above discounts and their availability dates are subject to change without notice.

  • Trainerize is offering 50% off their software for 60 days on top of their 30-day free trial. Coaches can train up to 15 clients free. Use the code 'strongtogether50' at checkout. Create an account free at www.trainerize.com.
  • You can also find more product resources about how to do online coaching, video coaching and on-demand workouts on this page.
  • VIPR is offering a 20% off products when ordered from their website. Enter your discount code 'connect2020'. The warehouse is currently shipping within 2-3 business days.
  • Muscle Music Mix is offering a free 60-minute virtual music mix. Visit the Muscle Music Mix website and enter code ‘ACE53CQ’ to download a virtual music mix of your choice to use for live streaming or social media classes. Additionally, click here and enter code ‘ACECZ32’ to get a special, discounted ACE price of $9.95 per month to access the Muscle Mix Now music streaming app for unlimited music, to create your own mixes, and change the BPM. Offer expires August 1, 2020. At checkout you will need to verify eligibility with an email address and ACE certification number.
  • Parisi Speed School is offering a 2-week free trial to their Paris Virtual Platform.  Sign up for the trial here and receive access to select resources to help you and your athletes keep training during this time of disruption. Included is 2 weeks free access to TrainHeroic which includes the Parisi Speed School Home Training Program. 
  • Perform Better is offering a 15% discount and free shipping to all ACE Certified Professionals. Visit the Preform Better website and enter ‘PB15’ at checkout. Ordering products is subject to any local or regional shipping restrictions.
  • Remote Coach is offering their platform free to train one-on-one, and up to one-to-six video coaching sessions and only a small data fee for large group exercise, and Tribe sessions. Professionals set their own pricing and can use the Stripe payment gateway available on the app (Note: Stripe fees are independent of Remote Coach). See the Remote Coach website for details.
  • SPRI is offering up to 60% off their training products including all rubber resistance bands, mats, weights and myofascial rollers. Free shipping on orders over $299. Sign in to your My ACE account and go to “Professional Benefits and Discounts” under your “My Business Tools”.
  • Trainiac is hiring, and you could join the world's best-in-class online training team. All trainers receive free marketing, training and mentorship with Trainiac's proprietary online training curriculum, access to an award-winning platform, a full client load, and a vibrant trainer community.
  • Step 1- Grab your ACE certification and updated resume. 
  • Step 2- Apply here and add your source as "ACE":
  • Note: Access to an iPhone is required.

Check out a Trainiac our demo here.

ACE is taking the utmost precautions when shipping and handling any ACE products including textbooks and printed certificates during COVID-19. Below is a snapshot of our efforts to protect you: 

  • ACE has limited the number of employees who pack and ship our products from our warehouse. Employees in our warehouse practice social distancing at all times. 
  • ACE has required employees responsible for packing boxes to use personal protectant equipment such as gloves and face coverings. 
  • ACE employees always practice hand hygiene as an effective way to prevent disease spread via hand washing for at least 20 seconds, and with the use of alcohol-based hand sanitizer (greater than 60% alcohol) and of course staying home if any signs of illness.  

Shipping and handling of ACE products during COVID-19

Participate in ACE’s social media communities to stay connected to your peers and exchange ideas during this disrupted time.


ACE Facebook Page

ACE Twitter 

ACE Instagram 

ACE LinkedIn

ACE Pinterest

Connect

As individuals and families limit their time in public and communal places, ACE encourages all people to keep moving – whether at home, safely outside or with your family. Below are some helpful, safe resources to help. 

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